About Us
Welcome to your Digital Agency Solutions Provider.
Who Are We
We at Black Diamond Software bring together the missing pieces for a wide range of different projects, anything from ERP business solutions and IT management to custom software development.
Our Mission
Our mission is to be the premier “solutions as a service” provider. We promise the solutions we provide will be delivered on time, on budget and of the highest quality.
What We Do
- Solutions as a Service
- ERP Software
- IT Management + BDS Networks
- BDS Labs
Our 6-D Process
01.
Initial Contact
Potential customer reaches out to Black Diamond Software with a problem looking to be solved for their organization.
02.
Analyze requirements
Together we see if the issue can be solved with one of our out of the box products or is a custom solution needed.
03.
Confirm Understanding
If out of box product is found client can skip to step 6 delivery, otherwise go to step 4 research.
04.
Propose Solution
Black Diamond Software summarizes and presents findings on proposed solution to client.
05.
Customer Decision
Customer may now choose to proceed with solution or head back to Step 1.
06.
Deliver
Black Diamond Software team finishes the project and delivers solution to client.
Why Choose Us?
We have over 12 years of experience delivering solutions to our customers.
Client feedback no later than 24-48 business hours and a member of our team will assist.
We adhere to rigorous quality assurance practices throughout the development cycle, ensuring that your custom software and systems meets the highest of standards. Additionally, we provide ongoing support and maintenance services to address any issues promptly and optimize the performance of your setup in the long run.
We prioritize understanding your unique business needs and goals. By offering custom software development services, we ensure that our solutions are fully aligned with your objectives, empowering you to achieve maximum efficiency and productivity.
Our team possesses deep knowledge and experience in the technologies we specialize in such as Odoo and Unifi. We understand the intricacies of the platforms, enabling us to develop tailored solutions that align with your specific networking requirements.
We believe in establishing a strong partnership with our clients. We work closely with you, actively involving you in the development process, gathering feedback, and iterating to ensure the final solution precisely matches your expectations.
Would you like to start a project with us?
Our promise is that the solutions we provide will be delivered on time, on budget and of the highest quality.